“For what it’s worth: It’s never too late to be whoever you want to be. I hope you have a life you’re proud of. And if not, I hope you have the strength to start over.” F. Scott Fitzgerald. People are already empowered. But how do you, “become more” empowered than you are without knowingRead more
Blog
The digital age changed everything and 2016 has been all about customer-centricity, customer experience, customer journeys, customer mapping, and trying to figure out what customers want. “What consumers truly value can be difficult to pin down and psychologically complicated.” – Harvard Business Review, September 2016. The authors describe ‘30’ “elements of value” that meet fourRead more
